Return & Refund Policy

At Majestu, we want you to be completely satisfied with your purchase. We carefully select and offer high-quality women’s clothing designed to meet your expectations. If you are not satisfied with your order, you may return eligible items under the terms below.

1. 30-Day Return Policy

You have 30 calendar days from the date your order is delivered to request a return.

To be eligible for a return, the item must:

• Be unworn and unused.
• Be in its original condition.
• Have all original tags and labels attached.
• Be free from stains, odors, makeup, perfume, pet hair, or other signs of wear.
• Be returned in its original packaging when reasonably possible.

There are no final sale items at Majestu, so eligible purchases may be returned within the 30-day return period.

2. Free Return Shipping

Majestu provides free return shipping for eligible returns.

After your return request is approved, we will provide you with instructions for returning your item. Customers should follow the return instructions provided by our customer service team to ensure the return can be processed correctly.

3. No Restocking Fee

Majestu does not charge restocking fees for returned items.

4. Refunds

Once we receive and inspect your returned item, we will notify you whether your return has been approved.

If the return meets our eligibility requirements, the refund will be issued to the original payment method used for the purchase.

Please allow your payment provider additional processing time for the refund to appear in your account after it has been issued by Majestu.

5. Damaged, Defective, or Incorrect Items

If you receive an item that is damaged, defective, or different from what you ordered, please contact us as soon as possible.

Send an email to Contact@majestu.shop with your order number and, when applicable, clear photos of the item and the issue. We will review the situation and provide appropriate return or replacement instructions.

6. Exchanges

If you would like a different size, color, or item, please contact our customer service team. Depending on availability, we may assist you with the appropriate return and repurchase process.

7. Return Process

To start a return, please contact us at:

Email: Contact@majestu.shop
Phone: +1 781-238-8144

Please include your order number and the reason for your return. Our customer service team will provide you with the necessary return instructions.

8. U.S. Orders Only

Majestu currently sells and ships within the United States only. Returns are therefore available for eligible U.S. orders in accordance with this policy.

9. Contact Us

If you have any questions about our Return & Refund Policy, please contact us:

Majestu
100 N Riverside Plaza
Chicago, IL 60606
United States

Email: Contact@majestu.shop
Phone: +1 781-238-8144
Website: Majestu.shop

Majestu reserves the right to update this Return & Refund Policy when necessary. Any changes will be posted on this page with an updated effective date.