Shipping Policy

At Majestu, we aim to provide a simple and reliable shipping experience for every customer. This Shipping Policy explains how we process and deliver orders placed through our online store.

1. Shipping Locations

Majestu currently ships within the United States only.

We do not currently ship to international destinations.

2. Free Shipping

We offer free standard shipping on orders placed through our website.

Customers will not be charged a standard shipping fee at checkout.

3. Processing Time

Orders are generally processed after the order has been successfully placed and payment has been confirmed.

Processing may require additional time during periods of high order volume, holidays, promotions, or unforeseen circumstances.

Once your order has been shipped, you may receive shipping information by email when tracking information is available.

4. Delivery Time

Our estimated standard delivery timeframe is:

5–8 business days

The estimated delivery period begins after the order has been processed and shipped.

Delivery times are estimates and are not guaranteed. Delays may occasionally occur due to circumstances outside Majestu's reasonable control, including carrier delays, severe weather, holidays, address issues, or other unforeseen events.

5. Order Tracking

When tracking information is available, it may be provided to you by email after your order has been shipped.

You can also contact our customer service team if you have questions about the status of your order.

6. Incorrect or Incomplete Shipping Information

Customers are responsible for providing accurate and complete shipping information when placing an order.

If you notice that your shipping information is incorrect, please contact us as soon as possible at Contact@majestu.shop.

We will make reasonable efforts to assist you, but we cannot guarantee that shipping information can be changed after an order has been processed or shipped.

7. Delayed or Missing Orders

If your order has not arrived within the expected delivery timeframe, please contact us so that we can review the order and assist you.

Delivery delays may sometimes result from circumstances outside our control, including carrier disruptions, severe weather, holidays, or other unexpected events.

8. Damaged Packages

If your package arrives damaged, please contact us as soon as possible at Contact@majestu.shop.

Please include your order number and photographs of the damaged package or product when appropriate. We will review the situation and provide further assistance.

9. Returns and Return Shipping

Majestu accepts eligible returns within 30 calendar days from the date of delivery.

We provide free return shipping for eligible returns and do not charge a restocking fee.

For complete information about return eligibility and refunds, please review our Return & Refund Policy.

10. Contact Us

If you have any questions regarding shipping, please contact us:

Majestu
100 N Riverside Plaza
Chicago, IL 60606
United States

Email: Contact@majestu.shop
Phone: +1 781-238-8144
Website: Majestu.shop